ABOUT EVENT

The continuation of the Service Design Methodology laboratory held by Enrico Viceconte and organised by the CNR ISMed (Italy) and the University of Salamanca (Spain), within the framework of the Preview project, will take place in presence at the Faculty of Education of the Instituto Universitario de Ciencias de la Educación (IUCE) in Salamanca. The workshop will run from 27 February to 2 March.

AGENDA:

Lab1 (Searching “outside-in”) - 27 February h 14,30–18,00

• 01 Setting Up with success
• Laying the foundations to get your project off to the best start
• Exploring the challenge
• Creating a challenge brief
• Planning your project
• Assembling your team
• Setting up your foundations
• 02 Getting Inspired
• Digging deeper into your challenge area and gathering new perspectives
• Kickstarting your research
• Influencing forces
• Qualitative research
• User interviews

Lab2 (Searching “inside-out”) - 28 February h 9,30–12,30

• 03 Developing insighs and ideas
• Identifying new insights and looking for new opportunities
• Downloading your learnings and sharing stories
• Creating themes
• Identifying insights
• Generating opportunities and ideas
• Creating concepts
• 04A Testing Ideas Through Prototyping
• Turning your idea into something tangible you can experiment with

Lab3 [Modeling and Making] - 1 March h 9,30-13,00

• 04B Testing Ideas Through Prototyping
• Turning your idea into something tangible you can experiment with
• Run and iterate your prototype
• Minimum viable product
• 05A Preparing for implementation
• Getting ready to launch your idea in the real world
• Creating a pitch
• Staffing your project

Lab4 [Delivering] - 2 March h 9,30-13,00

• 05B Preparing for implementation
  
  • Getting ready to launch your idea in the real world
    • Creating a roadmap
    • Building partnerships
    • Measuring and evaluating
  • Presenting your project
• 06 Overcoming Challenges
• • Some common challenges and how you might address them
  • Defining the challenge
  • Making experience
  • Time managing